Hiring – Store Manager

 
Location : Aquabumps Gallery, Bondi Beach 
Full-time position 
Salary $100-$130k 

About Us: 
Aquabumps Gallery, located at the iconic Bondi Beach, is a 26-year-old, family-run business that captures the beauty of coastal life through the breathtaking photography of Eugene Tan.  

We seek a motivated, experienced Store Manager to lead our 7-day a week Bondi Beach gallery. This role is perfect for someone who loves art, lives for the beach, values exceptional customer experiences, and thrives in a dynamic retail environment. 

Key Responsibilities 

1. Store Operations 

• Manage the gallery’s day-to-day operations, ensuring it runs efficiently and professionally. 
• Maintain the gallery’s presentation, creating a warm and inviting environment that reflects the Aquabumps brand. 
• Handle administrative tasks, including scheduling, reporting, and compliance. 

2. Sales and Customer Experience 

• Lead by example to provide exceptional customer service, offering personalised art consultations. 

• Drive sales through product knowledge and storytelling, connecting customers with the Aquabumps vision. 

• Build lasting relationships with clients, including locals, visitors, and international customers. 

• Maintain and grow the 5-star google review the brand has become known for 

• Oversee and manage customer queries to achieve mutually beneficial resolutions for both the customer and the business. 

3. Production 

• Work with the production team to ensure clients’ orders are processed correctly, on time and budget. 

• Oversee quality control of all artworks being created 

• Oversee the ordering of supplies and consumable materials 

• Monitor and manage wastage levels 

4. Team Leadership 

• Recruit, train, and manage a passionate team, fostering a positive and collaborative work culture. 

• Set clear goals and provide ongoing coaching to ensure team members excel in their roles. 

• Conduct regular performance reviews and provide constructive feedback. 

• Coordinate fortnightly team meetings 

5. Inventory and Merchandising 

• Oversee inventory levels, ensuring the gallery is well-stocked with key pieces and collections. 

• Collaborate with the creative team to arrange and display artwork to optimise customer engagement. 

• Coordinate new deliveries and manage stock rotation effectively. 

• Report on stock suggestions and sell through rates 

6. Marketing and Events 

• Support marketing initiatives, including social media and in-store promotions, to attract and retain customers. 

• Assist in planning and executing gallery events, exhibitions, and partnerships. 

6. eCommerce – Aquabumps.com 

• Assist and oversee in maintaining the website’s product catalogue, freight calculations and inventory online. 

Skills and Experience 

• Proven experience in retail or gallery management, ideally within the art, design, or luxury retail sectors. 

• Strong leadership and team management skills, with a track record of driving sales and team performance. 

• Excellent communication and interpersonal skills, with a customer-focused mindset. 

• Passion for art, photography, and coastal lifestyle, with the ability to tell compelling stories about the works. 

• Strong organisational skills, including experience with inventory management and operational procedures. 

• Proficiency in POS systems, Microsoft Office, and basic financial reporting. 

• Experience in eCommerce and selling online 

• Manage independently to lead the team effectively on a daily basis. 

• Proven customer conflict resolution is highly regarded 

What We Offer 

• A vibrant and inspiring work environment in the heart of Bondi Beach – meters from the waters’ edge. 

• The opportunity to work with a passionate team and represent a globally recognised art brand. 

• Competitive salary package with performance incentives. 

• Discounts on Aquabumps artworks and exclusive merchandise. 

How to Apply: 
If you are passionate about art, have a strong retail background, and want to lead an iconic gallery in Bondi Beach, we’d love to hear from you! Please send your resume and a cover letter outlining your experience and interest in the role to aquabumpsjobs@gmail.com